Tips for Communicating with a Non-English-Speaking Family

  1. Learn how to say hello in their native language. They will appreciate the effort!
  2. If you identify that the parent/guardian speaks very little or no English, ask the child if he/she or anybody else in the home is comfortable translating.
  3. Use Google Translate for translating your email or text correspondence.
  4. Smile — it’s universal!
  5. If there is a problem with using the child as a translator for (such as a behavioral issue), email your Program Manager and we can call the family in their native language to discuss.
  6. Say thank you and goodbye in the parent/guardian’s native language.